This privacy policy will explain how ModernVivo (Our Company) uses the personal data we collect from you when you use our website.

a. Topics:

1. What data do we collect?
2. How do we collect your data?
3. How will we use your data?
4. How do we store your data?
5. Marketing
6. What are your data protection rights?
7. What are cookies?
8. How do we use cookies?
9. What types of cookies do we use?
10. How to manage your cookies
11. Privacy policies of other websites
12. Changes to our privacy policy
13. How to contact us
14. How to contact the appropriate authorities

1. What data do we collect?

Our Company collects the following data:

1. Identity Data: Includes first name, last name, username or similar identifier, title, and date of birth.
2. Contact Data: Includes billing address, delivery address, email address, and telephone numbers.
3. Financial Data: Includes bank account and payment card details.
4. Transaction Data: Includes details about payments to and from you and other details of products and services you have purchased from us.
5. Technical Data: Includes internet protocol (IP) address, your login data, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access this website.
6. Usage Data: Includes information about how you use our website, products, and services.
7. Marketing and Communications Data: Includes your preferences in receiving marketing from us and your communication preferences.

We may also collect non-personal information, which is data in a form that does not permit direct association with any specific individual. We may collect, use, transfer, and disclose non-personal information for any purpose.

2. How do we collect your data?

We use different methods to collect data from and about you including through:

1. Direct Interactions: You may give us your identity, contact, and financial data by filling in forms or by corresponding with us by post, phone, email, or otherwise.
2. Automated Technologies or Interactions: As you interact with our website, we may automatically collect technical data about your equipment, browsing actions, and patterns. We collect this personal data by using cookies, server logs, and other similar technologies.
3. Third Parties or Publicly Available Sources: We may receive personal data about you from various third parties and public sources.

3. How will we use your data?

We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:

1. To register you as a new customer.
2. To process and electronically deliver requested information.
3. To manage your account.
4. To manage our relationship with you, including notifying you about changes to our terms or privacy policy.
5. To enable you to participate in a prize draw, competition, or complete a survey.
6. To administer and protect our business and this website.
7. To deliver relevant website content and advertisements to you and measure or understand the effectiveness of the advertising we serve to you.
8. To use data analytics to improve our website, products/services, marketing, customer relationships, and experiences.
9. To make suggestions and recommendations to you about goods or services that may be of interest to you.

When Our Company processes your payment information in our application, we may send your data to, and also use the resulting information from, agencies to prevent fraudulent purchases. Payment information in our application is collected solely to be processed by our GDPR- and PCI-compliant payment processors. Payment information is not stored on ModernVivo systems.

4. How do we store your data?

Our Company securely stores your data within Google Cloud SQL. All data we store is encrypted both at-rest and in-transit using industry-standard encryption methods.

Our Company will keep your data for the time period during which you are an active user or customer of our applications. Once this time period has expired, we will delete your data by following the GDRP-compliant data deletion steps documented by our vendors.

5. Marketing

Our Company would like to send you information about products and services of ours that we think you might like. We do not share your information with third parties for marketing purposes.

If you have agreed to receive marketing, you may always opt out at a later date.

You have the right at any time to stop Our Company from contacting you for marketing purposes.

If you no longer wish to be contacted for marketing purposes, please contact gdpr@modernvivo.com.

6. What are your data protection rights?

Our Company would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

The right to access – You have the right to request Our Company for copies of your personal data. We may charge you a small fee for this service.

The right to rectification – You have the right to request that Our Company correct any information you believe is inaccurate. You also have the right to request Our Company to complete the information you believe is incomplete.

The right to erasure – You have the right to request that Our Company erase your personal data, under certain conditions.

The right to restrict processing – You have the right to request that Our Company restrict the processing of your personal data, under certain conditions.

The right to object to processing – You have the right to object to Our Company’s processing of your personal data, under certain conditions.

The right to data portability – You have the right to request that Our Company transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our email at gdpr@modernvivo.com

Or write to us at:

ModernVivo

1448 NW Market St.

STE 500

Seattle, WA 98107

7. What are cookies?

Cookies are text files placed on your computer to collect standard Internet log information and visitor behavior information. When you visit our websites, we may collect information from you automatically through cookies or similar technology

For further information, visit allaboutcookies.org.

8. How do we use cookies?

Our Company uses cookies in a range of ways to improve your experience on our website, including:

1. Keeping you signed in.
2. Keeping your progress if you navigate away from our application.
3. Understanding how you use our website.

9. What types of cookies do we use?

There are a number of different types of cookies, however, our website uses:

1. Functionality – Our Company uses these cookies so that we recognize you on our website and remember your previously selected preferences. These could include what language you prefer and location you are in. A mix of first-party and third-party cookies are used.
2. Advertising – Our Company uses these cookies to collect information about your visit to our website, the content you viewed, the links you followed and information about your browser, device, and your IP address. Our Company sometimes shares some limited aspects of this data with third parties for advertising purposes. We may also share online data collected through cookies with our advertising partners. This means that when you visit another website, you may be shown advertising based on your browsing patterns on our website.
3. Telemetry – Our Company uses telemetry cookies to gather information about how users interact with our website. These cookies help us understand user behavior, such as which pages are visited most frequently, how users navigate through the site, and any errors they may encounter. The data collected is anonymized and aggregated, enabling us to improve the functionality, performance, and overall user experience of our website. Telemetry cookies do not collect personal information that could directly identify you, and the insights gained are used solely to enhance the effectiveness of our website. This type of cookie ensures that we can make data-driven decisions to continuously optimize our site and address any issues that may affect usability.

10. How to manage cookies

You can set your browser not to accept cookies, and the above website tells you how to remove cookies from your browser. However, in a few cases, some of our website features may not function as a result.

11. Privacy policies of other websites

The Our Company website contains links to other websites. Our privacy policy applies only to our website, so if you click on a link to another website, you should read their privacy policy.

12. Changes to our privacy policy

Our Company keeps its privacy policy under regular review and places any updates on this web page. This privacy policy was last updated on December 18 2024.

13. How to contact us

If you have any questions about Our Company’s privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us.

Email us at: gdpr@modernvivo.com

Or write to us at:

1448 NW Market St.

STE 500

Seattle, Wa 98107

14. How to contact the appropriate authority

Should you wish to report a complaint or if you feel that Our Company has not addressed your concern in a satisfactory manner, you may contact the Information Commissioner’s Office in the United Kingdom.

Website: ico.org.uk

Phone helpline: 0303 123 1113